Eight ways to get the call

1. Answer fastA homeowner who asks three businesses usually hires the first one that calls back. Call or text back the same hour when you can.
2. Make your listing completeWebsite, a few lines about what you do, and your license number if your trade has one. Check your listing strength on the For pros page.
3. Say exactly what you do, and where"Water heaters and drain cleaning in Tempe and Mesa" beats "all plumbing, all areas".
4. Put the estimate in writingThe work, the materials, the price, the start date and the warranty. Homeowners compare papers, and a clear one wins.
5. Show up when you saidIf you are running late, text before the time, not after.
6. Ask happy customers for a reviewAsk the day you finish, and send the link. Reviews shown on your own website count toward your place on our lists.
7. Put your badge on your websiteIt sends your customers to your listing. Get it from your listing page.
8. Follow up onceTwo days after an estimate, one short message: "Any questions on the estimate?" Most jobs are lost to silence, not to price.

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